Return Policy

We want you to be totally psyched about the products you purchase from . If at any time within 4 days of receiving your order (lights and furniture), you are not 100% satisfied, you may return it to us for a refund. For carpets, the return policy is applicable within 2 days of your purchase. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund. Also, associated shipping fees are not refundable. Refund is not applicable for carpets once shipped. NOTE: this guarantee only applies to orders placed on Hatsu's webstore at

Your refund credit will be issued after the item has been returned and inspected.

The cost of the return shipping will be deducted from the credit amount. In other words, you are responsible for the return shipping cost of any item you return.

Any expedited shipping charges you paid on the original order are non-refundable.