Shipping policy

Do you charge for shipping within India?
Yes, standard shipping charges are applicable based on the delivery location shared.

When will my order be dispatched?
The dispatch time for orders varies based on the product. For custom products, the timeline is different.

When can I expect delivery?
Delivery typically takes 3 to 10 days after dispatch.

How can I check the estimated delivery date for my rug?
You can enter your delivery pin code on the product page to see the estimated delivery timeline before placing your order.

How will I know my order is confirmed and shipped?
You’ll receive an order confirmation by email, followed by a tracking link once the order is dispatched.

How can I contact customer support?
For any inquiries, you can reach us at: +91 72081 17427 | +91 7710057671 | +91 7208971366 or email us at – hello@hatsu.in